Practical frequently asked questions and answers (EN)

Published on: 16 October 2023

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9 January 2024

RefugeeHomeNL has ended

On December 31, 2023, the RefugeeHomeNL project came to an end. No matches between Dutch host families and refugees from Ukraine will be facilitated through RefugeeHomeNL. We have also discontinued providing guidance and support to cohabitants. However, this website will remain active as an information source for anyone offering or considering providing shelter to Ukrainian […]

7 December 2023

New number for Red Cross WhatsApp Helpline

The number for the Red Cross WhatsApp Helpline has changed. The new number for the Helpline is: +31 97 0102 86 964. The Helpline is intended for refugees from Ukraine in the Netherlands. They will receive advice and information in their own language through the Helpline. For example, about accommodation options in the Netherlands, urgent […]

12 October 2023

Extension of the Temporary Protection Directive

Extension of the Temporary Protection Directive On September 28, the EU member states decided to extend the current Temporary Protection Directive (TPD) by one year. Refugees from Ukraine can stay in EU member states until March 4, 2025. They are entitled to accommodation, medical care, employment, and education until that date. The government is currently […]

8 September 2023

Current Situation for Third-Country Nationals

This weekend, the State Secretary for Justice and Security, following the advice of the Council of State, has decided that ‘third-country nationals’ will continue to have the right to stay in the Netherlands until the Council of State reaches a final verdict on this matter. Therefore, they do not have to leave the place where […]

24 August 2023

End of RefugeeHomeNL

RefugeeHomeNL is a collaboration between the Red Cross, Salvation Army, VluchtelingenWerk Nederland and Takecarebnb, under the auspices of the Ministry of Justice and Security. The goal of RefugeeHomeNL is to coordinate and guide the reception of refugees from Ukraine in Dutch host families. The Ministry and the participating parties have mutually decided to conclude the […]

17 August 2023

Rental agreements with your guests

Lately, we’ve noticed a recurring trend where host families and guests enter into rental or loan agreements. In this message, we outline some pros and cons of this practice. We strongly advise you to seek thorough information beforehand, as it can have a significant impact on both the guest and the host family. Not Private […]