Privacy Statement RefugeeHomeNL

We are Takecarebnb, the Red Cross, the Salvation Army and the Dutch Council for Refugees and together form ‘RefugeeHomeNL’. Within the collaboration, each party has its own task and its own responsibility. In this privacy statement we would like to explain how we handle your personal data with care.

Guests
Via our website (https://www.rhnl.nl/) and the website of Takecarebnb (https://takecarebnb.org/) you can register to be eligible for reception in a guest household. In that case, we process the following personal data of you and your family members:
• Registering guest: Name, year of birth, contact details, current address details, document type, language skills and preferred location.
• Family: Family composition (number, gender, age, relationship(s)), interests, hobbies, work, allergies, relevant health information, smoking behaviour, desired beds and bedrooms and other relevant information.

This data is stored in the system operated by Takecarebnb. From that system, your data will be used to process your registration and to offer you care, guidance and support during the period of placement (see also: ‘Cooperation’). This data can be supplemented during your placement with information collected during visits (such as experiences and satisfaction) and information about possible. incidents. Your data will be kept in the system by Takecarebnb for five years.

Guest households
If you would like to offer shelter to refugees at home, you can register for this via our website  or the website of Takecarebnb. In that case, we process the following personal data of you and your family members:
• Name, contact details, address details, year of birth, knowledge of languages, accommodation, availability for activities, family composition and the way in which you heard about RefugeeHomeNL.
• Uploaded photos.
• Certificate of Good Behavior (VOG).

This data is stored in the system operated by Takecarebnb. From that system, your data will be used to process your registration and to offer you care, guidance and support during the period of placement (see also: ‘Cooperation’). During the placement in your family, this data can be supplemented with information collected during visits (such as experiences and satisfaction) and information about possible. incidents. Your data will be kept in the system by Takecarebnb for five years.

  

When you, as a (potential) guest or host family, fill in the registration form on one of the websites, all data will end up in the system that is managed by Takecarebnb. When you give permission for this at the end of the registration procedure on the websites, the Red Cross and the Salvation Army will have access to (parts of) your personal data stored by Takecarebnb. In that case, the different parties process your data for the following purposes:

• Takecarebnb uses your personal data to process your registration, to connect help providers and help seekers and to take care of the placement.
• The Red Cross and the Salvation Army use your personal data to provide you with care, guidance and support during the placement period. For example, they can visit you during the placement to ensure your well-being and offer you opportunities to participate in courses, training, e-learning and short assistance programs.
• The Netherlands Council for Refugees uses your name and contact details to contact you by telephone and will ask what your plans are after the end of the private reception, ensure that your questions are answered and, if necessary, refer you to other organisations. Within the collaboration, the Dutch Council for Refugees gives Takecarebnb general feedback that the telephone conversation has taken place. The Council for Refugees does not use your name and contact details for other purposes and has concluded a separate processing agreement with Takecarebnb for this exchange.

In principle, no personal data is passed on to the Ministry of Justice and Security and/or to municipalities.

To ensure that all parties within the collaboration (Takecarebnb, Red Cross, the Salvation Army and the Netherlands Council for Refugees) handle your personal data carefully, the parties have concluded a data exchange agreement.

If you want to know how the parties deal with personal data separately, you can read this in the privacy statement of the parties concerned:

• Takecarebnb: https://takecarebnb.org/en/privacy-policy/
• Red Cross: https://www.rodekruis.nl/privacy-statement/
• Salvation Army: https://www.legerdesheils.nl/privacy
• Netherlands Council for Refugees: https://www.refugeehelp.nl/nl/privacy

Website visitors
This website is operated by the Red Cross. This means that the information collected via cookies or the contact form is processed by the Red Cross.

Contact Form
If you wish to contact us, you can do so by contacting one of the parties. You can also contact us via the contact form on this website. If you use the contact form, the Red Cross processes your name, contact details, subject and the content of your message. The Red Cross retains your data in order to establish the contact you wish to make and will do so for as long as is necessary for a complete answer to your question and/or the desired contact.

Cookies
This website uses cookies. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on your computer, telephone or tablet. This website only uses functional and analytical cookies. Your cookiedata is not being used for marketing or advertising purposes.

On the website you will find a number of links to other websites. Although these websites have been selected with care, we cannot take any responsibility with regard to the use of your data by those organizations. Please read the Privacy Statement, if any, of the website you are visiting.